While taking a look into my abuse-incident-ticketsystem I recognized some 40 attacks from GoDaddy autonomous systems. As usual I sent them semi automatic to the given whois abuse adresses. Because of the relative high number of incidents I also asked the support whether there is something going on (like botnet or so). They wanted to know more information and so I passed a list of IP-adresses to them. They replied with just an IP-adress they can not help and asked for an incident ID which I should receive if I use a special abuse form on there website.
My reply was: I will not manually fill out over 40 forms – one for every abuse incident. Therefore are whois mailadresses and also RFC 2142. Indeed the abuse  godaddy.com adress exists. I see in logfiles that all mails were received. I never received an answer that abuse reports can not be handled by this address.
There was also support  godaddy.com mentioned but this is just an autoresponder with a link to the previously mentioned form.
This means GoDaddy outsources the manual part of abuse handling to attacked people, ignores a de facto standard of the internet and calls this appropriate internet behaviour.
If the attacks keep on going, I will have to nullroute some autonomous systems.
@Mainboarder You won't be able to submit an abuse report via email. They must be submitted through the contact form previously provided. ^CG
— GoDaddy Help (@GoDaddyHelp) 21. April 2015
Dieser Beitrag ist in englischer Spracher verfasst, weil GoDaddy vorallem englischsprachige Zielgruppen hat und in Deutschland keine übermäßig großen Marktanteile besitzt.